Frequently Asked Questions
General
Does Bon Air included any utilities?
Trash service is included. Water and sewage are billed separately to the resident. Residents are also responsible for setting up and paying for electricity, cable, and internet services.
Do you allow pets?
No, pets are not permitted at Bon Air.
Do you offer any amenities?
At this time, Bon Air does not offer community amenities.
Is renter’s insurance required?
Yes, renter’s insurance is required. Residents may use any insurance provider they choose, and we can also recommend a company we work with.
What lease options are available?
We offer standard 12-month leases with no additional fees. Shorter lease terms may be available for an additional monthly fee.
Are garages available on the property?
No garages are available. However, each apartment comes with one assigned parking space, and street parking is also available.
Is storage available on the property?
No, additional storage is not available at Bon Air.
What payment methods are accepted?
Residents can make payments through the online resident portal using credit cards, debit cards, or ACH bank transfers.
How much is the security deposit?
Security deposits vary based on application screening results and start at $500.
Do apartments have laundry hookups?
Laundry hookups are available in select two-bedroom apartment homes only.
Are you located near a bus line?
Yes, Bon Air is conveniently located on a bus line.
Do you offer 24-hour maintenance?
Yes, emergency maintenance services are available 24 hours a day.
How do I submit a maintenance request?
Residents can easily submit maintenance requests online through the resident portal or by contacting the leasing office directly. Our maintenance team strives to respond promptly to all service requests.